We design, build and deliver powerful, scalable CRM solutions for UK SMEs - on the platform that fits you. Book a free demo, or start a free trial on your platform of choice and we'll help you set it up right.
Schedule your free consultation and/or demo of your favourite CRM with one of our experts. No cost. No obligation.
We build on the platforms you trust
Engage us for a single phase or the full lifecycle, from strategy through to long-term care. Wherever you start, the next step is always clear. Hover a card to see how each one works.
A roadmap, not a leap of faith.
We audit your CRM landscape, challenge your thinking and shape a clear future-state vision, then deliver a detailed specification, phased roadmap and indicative costs, so you know exactly what's ahead before you commit a penny.
Book a free consultation 02The CRM that fits your business.
We translate your needs into clear requirements, then run an impartial, evidence-based selection, so you choose the platform that genuinely fits your business, budget and ambitions, with zero vendor bias.
Book a free consultation 03Built for the way you work.
We deploy and configure your chosen CRM around your real processes, fields, pipelines, automations and dashboards, so it fits how your team actually works from day one.
Book a free consultation 04When off-the-shelf won't do.
When nothing off-the-shelf fits, we design and build a custom CRM around your exact processes, powerful, flexible and entirely yours, with no vendor lock-in.
Book a free consultationOut of the old. Into the new.
We migrate you off a legacy or underperforming system cleanly, data, process and people, re-engineering as we go and bringing your team with us, so the new system actually sticks.
Book a free consultation 06CRM on the fast track.
A fixed-scope, fixed-price rapid deployment built on proven best-practice templates, the fastest route to a working CRM, live in weeks rather than months.
Book a free consultation 07Joined up. End to end.
We integrate your CRM with finance, operations, email and the rest of your stack, with robust two-way sync, so data flows automatically and nobody ever re-keys anything.
Book a free consultation 08We don't disappear at go-live.
Post-launch, a named UK consultant stays on to support your team, resolve issues fast and keep optimising, so your platform keeps improving long after launch.
Book a free consultationSpin up a free trial on any platform below. When you're ready to configure it properly, migrate your data or connect the rest of your stack, our certified consultants are one call away.
Book a free consultation and we'll help you choose the right platform for your business.
Book a free consultationFree trials are provided by the platform vendors. zedConsulting may earn a referral commission at no extra cost to you.
A senior UK team of consultants and application developers, delivering CRM that gets adopted and keeps paying back.
CRM solutions delivered for UK SMEs.
Client retention. Partners stay for the long term.
Average cut in manual admin time after go-live.
Typical time to first measurable value.
You work directly with experienced people - not a rotating cast of juniors. Meet the advisors behind your CRM.
Founder & Director
Founder & Director
David brings over 25 years of experience helping organisations across the commercial, public, and non-profit sectors implement powerful sales, marketing, and customer service solutions. He specialises in driving profitability, growth, and exceptional customer experiences. Prior to founding ZED, David held senior roles at leading global firms including PwC, IBM, Salesforce, and Logica/CGI.
Senior Solutions Architect
Senior Solutions Architect
Khurram is a highly experienced Solution Architect and certified PMP specialising in implementing cloud CRM systems and custom automation solutions for evolving businesses. He offers over eight years of experience helping fast-growing teams transform disconnected apps into unified, high-performing workspaces. Khurram’s deep expertise spans leading platforms including Monday.com, Zoho, HubSpot, and Keap - ensuring organisations achieve seamless integration and maximum efficiency.
Business Solutions Advisor
Business Solutions Advisor
Kirsten is a highly experienced, certified Salesforce expert with over 17 years of experience designing and implementing CRM and business automation solutions. She specialises in delivering projects across a wide range of scales and complexities, spanning multiple sectors and geographies. Prior to joining ZED, Kirsten built a proven track record of helping organisations leverage technology to streamline operations and drive growth.
Business Solutions Advisor
Business Solutions Advisor
Vadim is a forward-thinking and results-oriented Business Transformation, Change, and Digital professional with over 15 years of successful experience across all aspects of business transformation and operations. He specialises in delivering strategic, future-ready solutions that drive organisational growth and efficiency. Prior to joining us, Vadim held senior roles at leading organisations including Logica/CGI, Steria, the Post Office, and Nuffield Health.
GTM Specialist
GTM Specialist
Jordan has spent his career leading Go-To-Market (GTM) and Revenue Operations functions within SMEs, predominantly across the proptech, deeptech, and rectech sectors. He has successfully implemented numerous CRM systems, including Salesforce, HubSpot, Attio, and Zoho. Combining deep technical expertise with sharp commercial acumen, Jordan ensures platforms are optimised to the highest standard and seamlessly aligned with a business’s commercial processes - removing unnecessary friction and driving operational efficiency.
Senior Solutions Consultant
Senior Solutions Consultant
Chandani is a highly experienced CRM and business automation specialist with deep expertise across CRM platforms, with a particular focus on the Zoho ecosystem. Combining a strong background in application development with a thorough understanding of business processes, she has helped multiple organisations drive efficiency measures, enhance customer experiences, and achieve their digital transformation goals.
Our delivery method keeps you in control at every stage. No black boxes, no surprises.
We learn your business, goals and how your teams really work today.
We design a clear, costed solution and agree what good looks like.
We configure, develop and test, then roll out with hands-on training.
We embed the system so your team uses it with confidence from day one.
We stay on as your partner, optimising and scaling as you grow.
Don't just take our word for it. Here's what the people who've worked with us have to say.
"We've had a fantastic experience working with zedConsulting on our bespoke monday.com platform. From the outset they took the time to really understand our requirements, and the result fits our needs perfectly. What stands out is how proactive and responsive they have been throughout."
"We partnered with zedConsulting to improve our efficiency and elevate our customer experience. Their team quickly grasped the complexities of our environment and were key to unlocking process potential. Their support has been outstanding, enabling us not just to meet our goals but to surpass them."
"We have greatly benefited from zedConsulting's work, refining our sales and operational processes. David and his team have been a pleasure to work with. We will definitely work with them again and again."
"zedConsulting have shown great honesty and value for money from day one. It has been a great experience developing our CRM system with them, professional, methodical and patient as we navigated the journey. We look forward to future projects together."
"The team are extremely knowledgeable and experts in their field. They helped us build and move CRM systems, which has saved our team a huge amount of time day to day. Cannot recommend them enough!"
Absolutely. A large part of our work is health-checking and re-engineering existing systems: cleaning up data, fixing automations, adding dashboards and integrations, and re-training teams so adoption sticks.
Not at all. We speak business first, technology second. We translate your goals into a clear CRM solution and handle every technical detail, so you stay focused on running your company.
It all depends on the scope and complexity of your requirements. At the low end, a project could take as little as 3-5 working days effort do deliver! Most SME engagements deliver first measurable value within two to four weeks. Larger, multi-team programmes are phased so you see returns early rather than waiting months.
No. We're genuinely vendor-agnostic across a range of the market-leading and highly popular CRM platforms. We recommend and implement what fits your business, not whatever we're paid to push.
We learn about your business and current challenges, explore options, and outline what a project could look like. No pressure. No cost. No obligation.